We Make It Our Business to Understand Yours
OSS is the most respected and recommended data collection company in insights — offering service and solutions that go above and beyond what other companies can offer.
Trusted by insights professionals who demand more than data — they demand understanding.
About OSS
At Online Survey Solution, we believe great research starts with a genuine understanding of your business goals. We take the time to listen, ask the right questions, and design data collection strategies that align with what you actually need.
Our team brings decades of combined experience in insights, panel management, and survey methodology. We don't just collect data — we deliver clarity, precision, and actionable intelligence.
From project inception to final deliverable, OSS is your partner every step of the way. Our commitment to quality, responsiveness, and going above and beyond is what sets us apart — and keeps our clients coming back.
What We Offer
End-to-end data collection and research services designed around your specific objectives — not a one-size-fits-all template.
Data Collection
Every research project is unique, which is why we tailor our data collection approach to your specific objectives and timeline. Leveraging online, phone, mobile, in-person, and mixed-mode methodologies, we help ensure strong participation, high-quality data, and actionable insights. Our experienced team manages the entire process—from survey design to final data delivery—while applying robust quality assurance measures at every stage.
Industries
We have extensive experience supporting clients across Consumer Goods, B2B, Dining, Travel and Leisure, Healthcare, Financial Services, Technology, Retail, and International markets. Whether the goal is to understand consumer behavior, evaluate products and services, assess brand performance, or measure customer satisfaction, our flexible research and data collection solutions deliver reliable insights tailored to the unique challenges and opportunities within each industry.
Project Types
In addition to online data collection, we support a broad range of research methodologies, including In-Home Use Tests (IHUTs), In-Store Evaluations, Attitude and Usage (A&U) Studies, Packaging Tests, Taste Tests, Advertising Evaluations, and ongoing Tracking Studies—delivering reliable insights from carefully targeted audiences.
Research Consulting
Strategic guidance from experienced market research professionals. We work with you to strengthen every aspect of your survey—from sample design and questionnaire wording to respondent experience and data quality controls—helping you achieve more accurate and actionable results.
Why OSS
What sets us apart — from the people you work with to the quality of every deliverable.
Our client service is consultative and collaborative.
You will always work with an experienced, senior-level person.
Our engaging surveys are easy for respondents.
We offer quick turnarounds and affordable pricing.
Our goal is to add value to every project with creative, agile solutions for every need.
We deliver high-quality and error-free data.
We use carefully chosen sample partners who share our passion.
We provide a stress-free experience for our clients.
Our programmers are skilled at handling complex programming.
What Our Clients Say
Trusted by insights professionals across the country.
I loved the responsive attitude and the helpfulness of my direct contact.
This was a really complex study with lots of moving parts... The programming was well done and the attention to detail was excellent.
Account management is outstanding — they are the reason we only work with OSS.
OSS is an absolute pleasure to work with. Super sharp, dedicated, responsive, proactive, great ideas. So happy to be working with them.
Everything went well, from project definition through programming, field, and data processing. All was smooth and on schedule. Great to work with.
As usual, I value their input in helping to get the most value out of the project throughout the entire process by offering advice and constructive criticism.
Our Commitment to Security
OSS understands the importance of security and confidentiality. We go above and beyond to protect our clients, respondents and employees. We handle all Personally Identifiable Information (PII), Protected Health Information (PHI) and client-related data and materials with the utmost concern for privacy and confidentiality, adhering to HIPAA regulations and other governmental and industry standards and best practices.
Let's Talk About Your Research Needs
Whether you're launching a new study or looking for a more reliable data collection partner, we'd love to hear from you. Reach out and let's start a conversation.