OSS is a division of
M/A/R/C® Research
an Omnicom Group
Company
Privacy Notice
Online Survey Solution (OSS) offers full service online data collection to fellow market research companies. OSS is a separate operating unit within M/A/R/C® Research. M/A/R/C has a 42 year history of providing high quality research to its clients and over 12 years of experience in conducting and refining market research online. In those 12+ years, we have completed over 1,000,000 online surveys. Our dedicated online team provides separate bidding, project management, and programming while following strict rules and procedures regarding client confidentiality.
Our offerings include:
 | Full service online data collection including phone-to-web and mall | |
| Internet design & methodology recommendations | |
| Infrastructure & technology | |
| Access to outside panel providers | |
| Highly experienced staff * |
* Our programmers have an average of 15 years of experience and all programming is done in-house. Our IT staff continually works to develop new offerings and online tools, and follows quality control standards to provide error free results. The project management team has an average of over 20 years of superior service and experience in market research.
| Platform |  |
| Confirmit offers: |
| Quick turnaround with team of programmers | |
| Client portal allows crosstabs and graphs | |
| Robust and Flexible | |
| Easily converted to Excel, ASCII and SPSS |
Sample Options
| OSS provides sample - Panel Partnerships | |
| Client supplies e-mail list | |
| OSS provides URL’s-Client mails/e-mails invitation | |
| OSS provides URL’s-Mall recruits respondents |
Panel Partnerships Based On:
| Panel Company’s Industry Experience | |
| Panel Company’s sampling expertise | |
| Quality of panel | |
| Size of panel | |
| Knowledge about panelists | |
| Specialty panels | |
| Panel recruitment techniques | |
| Panel management |
Online Reporting Tool Available
| 24 Hour access to reports | |
| Number of completes | |
| Quota groups | |
| Number screened | |
| Incidence | |
| Average length of interview |
To see an example of one of our OSS surveys, click here and take one for a test drive.
Read an article written by Janet Savoie for Quirk’s Marketing Research Review that discusses the top 10 questions to ask prospective online vendors.
For more information, please contact us.