OSS is a division of
M/A/R/C® Research
an Omnicom Group
Company



Privacy Notice

Online Survey Solution (OSS) offers full service online data collection to fellow market research companies. OSS is a separate operating unit within M/A/R/C® Research. M/A/R/C has a 42 year history of providing high quality research to its clients and over 12 years of experience in conducting and refining market research online. In those 12+ years, we have completed over 1,000,000 online surveys. Our dedicated online team provides separate bidding, project management, and programming while following strict rules and procedures regarding client confidentiality.


Our offerings include:
 Full service online data collection including phone-to-web and mall
 Internet design & methodology recommendations
 Infrastructure & technology
 Access to outside panel providers
 Highly experienced staff *

* Our programmers have an average of 15 years of experience and all programming is done in-house. Our IT staff continually works to develop new offerings and online tools, and follows quality control standards to provide error free results. The project management team has an average of over 20 years of superior service and experience in market research.



Platform
Confirmit offers:
 Quick turnaround with team of programmers
 Client portal allows crosstabs and graphs
 Robust and Flexible
 Easily converted to Excel, ASCII and SPSS

Sample Options
 OSS provides sample - Panel Partnerships
 Client supplies e-mail list
 OSS provides URL’s-Client mails/e-mails invitation
 OSS provides URL’s-Mall recruits respondents

Panel Partnerships Based On:
 Panel Company’s Industry Experience
 Panel Company’s sampling expertise
 Quality of panel
 Size of panel
 Knowledge about panelists
 Specialty panels
 Panel recruitment techniques
 Panel management

Online Reporting Tool Available
 24 Hour access to reports
 Number of completes
 Quota groups
 Number screened
 Incidence
 Average length of interview

To see an example of one of our OSS surveys, click here and take one for a test drive.


Read an article written by Janet Savoie for Quirk’s Marketing Research Review that discusses the top 10 questions to ask prospective online vendors.


For more information, please contact us.